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Business Details
26 Years
experience
Your Trusted Maid Service in Austin & Houston
MoreHands Maid Service has been delivering exceptional cleaning solutions to Texas residents for over two decades. As a family-owned business, we prioritize reliability, professionalism, and customer satisfaction through our team of licensed, insured housekeepers who receive industry-leading wages and comprehensive benefits. Our services include standard and deep cleaning, laundry assistance, and move-out/in solutions, all backed by a 100% satisfaction guarantee.

We operate in Austin and Houston metro areas, offering flexible scheduling and a unique cancellation policy that rewards punctuality. Our commitment to quality control ensures every home meets our high standards, while our community-focused approach extends to educational scholarships for employees' children.
Services
Standard Cleaning Laundry Service Move-Out Cleaning Deep Cleaning Disinfecting Spray
Details
  • Year established: 2000
Highlights and features
  • We guarantee service reliability with a $100 penalty for cancellations.
  • Our licensed, insured professionals receive industry-leading wages ($19-28/hour).
  • Quality control inspectors verify cleaning standards are consistently met.
  • Laundry service included with standard cleanings (5 loads per visit).
  • No long-term contracts required cancel anytime.
What people say
Spotless results Laundry service included Never canceled appointments Professional team Satisfaction guarantee honored
Services
Standard Cleaning
Our standard cleaning service covers comprehensive home maintenance including vacuuming, dusting, bathroom sanitization, kitchen cleaning, and trash removal. Trained professionals use eco-friendly products to ensure a spotless environment while respecting your specific needs and preferences.
Laundry Service
Included with recurring cleanings, this service processes up to 5 laundry loads per visit. We handle washing, drying, folding, and closet organization using your preferred detergent options, ensuring fresh results within 24 hours.
Move-Out Cleaning
Specialized move-out service includes deep cleaning all surfaces, appliances, and fixtures to meet inspection standards. Our teams handle complete home sanitization, including refrigerator/freezer cleaning, cabinet wiping, and baseboard detailing for seamless transitions.
Disinfecting Spray
Using EPA-registered Vital Oxide, our disinfecting service provides 360-degree germ coverage for all surfaces. This hospital-grade treatment eliminates viruses and bacteria through electrostatic spraying technology, ensuring comprehensive protection for your living environment.
Deep Cleaning
Available as add-ons, deep cleaning options target specific areas like oven cleaning, window detailing, and blind dusting. These specialized treatments address high-traffic zones and hard-to-reach spaces to maintain exceptional cleanliness standards beyond regular maintenance.
Questions
What services does MoreHands Maid Service offer?
We provide standard cleaning, deep cleaning, move-out/in services, laundry assistance, and disinfecting spray treatments across Austin and Houston areas.
What happens if a cleaning appointment is canceled?
We guarantee service reliability – if we cancel, we pay you $100 as compensation.
Do you offer laundry services with cleaning appointments?
Yes, our Basic Plus+ service includes next-day laundry processing (up to 5 loads) with folding and closet organization.
Which areas do you service?
We operate in Austin (including Cedar Park, Dripping Springs, Georgetown, Lakeway, Round Rock) and Houston (Cypress, Humble, Katy, Spring, The Woodlands).
Are your cleaning staff licensed and insured?
Yes, all our full-time W2 employees are licensed, insured professionals receiving competitive wages and benefits.
Reviews (5)
Robert Wraps
Jun 21, 2022 Report
This is one responsible company who treats their employees, staff, and customers with respect. I'm grateful doing business with them. If you want professional work look no further. Five stars. Service: Office & workplace cleaning
Mika G.
Jun 19, 2022 Report
They didn't respond to my calls, they were a whole hour late. The cleaning in general was very poorly done. If I could give this place 0 stars I would. Do not book with them.
Mark Oz
Apr 27, 2022 Report
I have tried a couple of cleaning services in Dallas based upon reviews. The service did not reflect their high star rating. After research I found the reviews were fake. I leave 5 star review for MoreHands because they do not post fake 5 star reviews. Thank you for being honest.
Colleen Zwiebel
Dec 29, 2021 Report
3.5 stars. I'm fairly satisfied with the service. I've never had a cleaner come before. 2 people came. I loved that i could do all the arranging on line, and the text updates. The ETA was 1038, they arrived at 1108. left at about 1pm. I have a 3 bedroom 1 bath 1500sf house, and 1 very shedding dog. I mostly was looking for clean floors and counter tops. The counter tops are great. I was very pleased with the kitchen clean in general, very thorough.

Same with bathroom. Nice little touches like folding the towels and arranging the blankets and throw pillows. They vacuumed the couches and between/under the cushions. I wasn't very happy with the floors. I have some area rugs and bog beds on the floor. These were cleaned around, instead of moved and cleaned under. Next time i would pick everything off the ground myself to be sure they are cleaned. Under the bed was not cleaned, just the first foot or so. My bed linens were not changed, but i hadn't left anything out for them to change, so maybe that is why.
Alex P.
Aug 26, 2021 Report
I had MoreHands come twice to clean my house. Both times, it seemed more like a superficial clean. I have 3 pets (2 super shedders), so I needed a deeper clean than I was getting. Both times after they left, I still found clumps of fur on the carpets. I also noticed that they just didn't dust certain shelves or all the railings. After providing feedback, I was informed by an employee via email that they exceeded the time allowed for each visit and were hoping the time actually went down in the future.

So not only was it not an adequate clean, they were hoping they spent even less time at my house during subsequent visits. I feel like a responsible business would have contacted me and just explained that more time was needed. We could have then worked out an hourly payment plan or something. Instead, they were fine doing a mediocre clean job. All this being said, for a family that does not have multiple shedding pets this service would probably be fine.