I have a solid history of ensuring compliance with the following national, federal, state and municipal agency regulations and standards pertaining to work space design, maintenance and operations of environmental services: JCAHO, ADA, RCRA, OSHA, DOT, EPA, FDA, CDC, DEP, and DOH. I have incalculable P&L knowledge and experience. I have managed 11 Blocks of total space volume. I have built and successfully managed a diverse staff of 100 or more employees, and I deal effectively with all customers, executives, and stockholders on a regular proactive basis. I’m experienced, innovative, dynamic leader. I have been successful throughout my career because I understand people. I understand what customers need and effectively direct teams to deliver them.
Custodial Manager, (SODEXO)
Education 02/11 to Present
New Orleans RSD & Charter Schools
New Orleans, LA. 70126
Supervise hourly staff of 98 employees at 14 Recovery Schools and 2 Charter Schools. Provide custodial service to the schools/client. Responsibilities include the work force planning, the daily QA’s., the in-service training and administrative functions. Typically reports to GM.
Director, (Morrison Management Systems)
EVS 03/10 to 01/11
Holmes County Hospital & Univ. Hospital Nursing Center
Bowling Green Rd., Lexington & Durant, MS. 39095
Maintain effective relationship with client and demonstrating knowledge of contents of current company/client contract. Participate in client negotiations.
Establish and maintain a proactive human resource function to ensure employee motivation, train and develop, wage/benefit administration and compliance with established labor regulations.
Hiring and terminating employees while identifying and maintaining staffing requirements and work schedules.
Oversee the budget including labor costs, supply costs, inventories. Responsible for ordering, maintaining and making efficient use of capital equipment as well as monitoring and analyzing daily, weekly and monthly financial and operating reports.
Formulate an action plan to correct deviations to business plan and budget
Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints and initiating corrective actions.
Maintain established systems and training programs to provide a safe working environment.
Manager/Custodial Supervisor, (ARAMARK) Environmental Services, 03/09 to 09/09
Tulane Medical Center, New Orleans, LA 70113
Manage $200,000 per yr. in staffing, equipment and supplies, and for recommending purchases of approximately $50,000 per year. Supervise the Environmental Services Program within the facility to maintain the highest possible standards, good public relations with all people concerns.
Supervise the training, development and disciplining of housekeeping employees on specified shift; prepare work schedules and maintain adequate staffing.
Manage customer and client requests as pertain to department.
Inspect cleanliness of facility, sanitation and infection control; take corrective action where necessary.
Executive Steward, (ARAMARK) Convention Centers & Cultural Attractions, 9/2007 – 03/09
Ernest N. Morial, Convention Center 900 Convention Centers Blvd.
New Orleans, LA 70130
Manage $5 Million, 1.1 Million SF, and 11 Blocks of total space volume in a one site account. Manage 12-20 stewarding personnel and supervise/coordinate all related stewarding activities; ensure proper equipment operation/maintenance and ensure proper safety/sanitation in kitchen. Responsible for hiring, discipline, performance reviews and initiating pay increases. My position reports to the General Manager. The Executive Steward will work various hours and times depending on the event schedule.
Operations Manager/Environmental Services, 06/2001 – 08/2007, (SODEXHO) NCH Hospital, Naples, Florida/Offshore
Manage, $2 Million, $50K FC, 500 thousand SF, 68 FTE, 4 site account
Developed trust and strong relationships with customers Received special recognition from JCAHO surveyor during February 2006 survey for cleanliness
Reduced Stat Room turn- time from 56 minutes to 43 minutes
Environmental Services Individual Technical Development Trainer for 6 months
Environmental Services Safety Workshop Trainer for 4 months, which includes a hands on approach/EPA certified course to protect the public from harm caused by waste disposal to encourage reuse, reduction and recycling to clean up spilled or improperly stored wastes.
Staff Sergeant, U.S. Army 01/1986 – 03/2001
Directed staff of 218 soldiers in challenging locations and setting
Responsible for ensuring proper personnel and assets are in place to support specific SOW requirements and coordinating with the Warehouse Manager and US Government Accountable Officer to ensure the accurate receipt/storage of and fluid, flexible distribution of Army equipment, materials and supplies.
Directed training and quality programs for Environmental Services with 270 civilians.
Fully implemented and developed Staff for first response situations including fire and medical. Awarded, Campaign Badges. Expeditionary Medal: 3 Good Conduct Medals: 3 Army Achievement Medals: 3 Meritorious Awards: 3 Overseas Ribbons; Army Commendation Medal; United Nations Ribbon
Excellent Written and Spoken Communication, Strong PC Skills, Creative Problem Solver, Exceptional Presentation and Hands on Teaching Skills, Strategic Planning, Relate well to diverse members at all levels of an organization, Ambassador of People, Sense of Humor.
Bachelor of Science in Management
Stanford University 2006 3.61/4.00 GPA
Alabama A&M University 2001 3.84/4.00 GPA
Associate of Science in Education 1986 3.33/4.00 GPA
St. Louis Forest Park Community College
Louisiana, Florida, Georgia, Mississippi, Texas
Name & Surname
City & State
1025 Chicory Court