Hello and Welcome to Royal Carpet Care! Thank you for your inquiry into my services. I own and operate a very successful and respected carpet cleaning service here in the Tri-Cities. I have dedicated my business to helping homeowners get the highest return from their carpet investment and a better understanding of the carpet cleaning industry.
From Our Website
Howard Burch is a lifelong resident of the Tri-Cities. After 18 years of employment with various Hanford contractors (BS Degree in Construction Management) he realized a need to change course - mid life - and the entrepreneur bug bit him. Royal Carpet Care was established in 1998 and within two years became a growing and vibrant business. Howard currently has over 700 repeatclients, most of which came by referrals from very happy customers. Howard is a Master Textile Cleaner and a Senior Practicing Carpet Inspector.
Excellent job cleaning our carpets! No one else we have used has come close to Howard's service. Howard's pricing was very competitive and the results exceeded our expectations. Two things come to mind that really impressed us - 1) Howard's call to my wife during the cleaning about a stain and his efforts to remove it, and 2) His follow-up call that evening inquiring about our satisfaction with his work - Customer Service at its best! Howard was very friendly, yet very professional. He explained his processes well.
By following these four step, you'll gain all the information you need to make an informed, intelligent decision. If you have any other questions I would be more than happy to answer any and all of your questions. You can reach me anytime at 509-521-4194. Just ask for Howard. Which method of carpet cleaning works best? I use Hot Water Extraction (HWE) or as most folks call it - Steam cleaning. There are other methods besides HWE, these include Dry Foam with extraction; Dry extraction; Rotary Shampoo, and Bonnet/Absorbent pad ("Spin Bonnet").