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Mini Maid Service Mini Maid started as a tiny cleaning service in 1973. Mini Maid founder Leone Ackerly created what was to be a domestic business, which blossomed three years later. Ackerly is recognized around the world as the founder and leader in the franchise domestic cleaning industry.
Reviews (27)
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Elena Mendenhall
May 21, 2021
Mini Maid took care of a cleaning job at a vacation rental I manage. I had a very small window of time to have the property cleaned in between guests, & not only did they fit the job in, they did a FANTASTIC job! The property is fully-furnished, including linens, cookware, dishes, etc., & they took care of everything. Thank you, Mini Maid!
Norma Berger
Mar 04, 2021
I've had opportunities to work with Mini Maid in a few unusual circumstances over the past several years. They have always listened carefully to my requests, gave an honest estimate for services, and have always sent a team who worked quickly and efficiently. Their staff always seem happy and they have very low turnover. A company that treats employees well goes a long way with me.
Elena Mendenhall
Mar 02, 2021
Mini Maid took care of a cleaning job at a vacation rental I manage. I had a very small window of time to have the property cleaned in between guests, & not only did they fit the job in, but they also did a FANTASTIC job! The property is fully-furnished, including linens, cookware, dishes, etc., & they took care of everything. Thank you, Mini Maid!
Charles Rye
Feb 12, 2021
Mini Maid is fantastic! They cleaned our entire home yesterday and were through and efficient. We highly recommend them for your cleaning needs.
Donna Lack
Jan 08, 2021
The crew from Mini Maid was professional, and very easy to work with. They did such an amazing job in my condo. It was absolutely spotless from top to bottom. There was not one thing they missed. I recommend them without reservation. Great job! Service: Deep clean
Terry Lehman
Nov 22, 2020
Carol and her stall are wonderful to work with. They're on time, professional, do a consistently good job and they are affordable. Cant recommend them enough! Services: Standard clean, Moving clean, Office cleaning
Kaye Linden
Nov 08, 2020
I have experienced many cleaning people in twenty five years of raising kids etc. I have never had such a diligent cleaning team, with eye to detail and intensive focus. Great job. k.
Andrew Martin
Jul 13, 2020
I have used Mini Maid to clean my home for several years. They are professional and responsive. Carol and her teams give back to the community and do so with a smile. I can not recommend them enough to anyone looking to buy back some time and enjoy the comforts of a clean home.
Elaine S.
Jun 30, 2020
I called Mini Maids and was told that they would clean and then would call to check on the service and would not charge my account until I was satisfied. I told them that my main concern was my wood floors and that I wanted them cleaned with a mop and bucket, absolutely no spray and wipe. Well they did that but it was obvious they did not change the water and my floors were dirty as I used a damp paper towel to wipe and it was very dirty.

I was so mad that I didn't call being afraid of what I would say. Needless to say I didn't receive any calls and they charged $85.00 an hour for nothing. I would NOT recommend this company. My bad for not doing enough research, lesson learned.
E. M. Stolting
Jun 09, 2020
Worked there personally great at training good attitude and would definitely work there again if I'm living in the area again
Sally Jones
May 06, 2020
I have been using Mini Maid for 5 years and am very pleased with the job they do each time. Sophia and her team are wonderful and always friendly to my family, including our pets. I love coming home to my clean house after they have been there!
Stephanie Wilbanks
Dec 10, 2019
Carol is amazing her Mini Maid business is 1 of a kind. The girls came out to clean our apartment. My husband has been ill and I haven't been able to keep up our place. When we came home and walked in I couldn't believe it. Our place was so clean it smelled so good. My fans were cleaned everything was awesome. Thank You Carol
Cary Torres
Jun 16, 2018
Mini Maid is excellent! They clean everything in my home including the hard places to reach that other cleaners have not cleaned for me before. I am grateful for their consistently dependable service. Thank you for always being so sweet, caring and awesome. I love coming home after a Mini Maid day!
Denise Devonish
May 08, 2018
I have used Mini Maid to do deep cleanings in my home. I have never been more satisfied with a cleaning than when the Mini Maid team cleaned. My home was left sparkling clean and when I came home that evening my home smelt wonderful also. I highly recommend The Mini Maid teams for your regular or deep cleaning home cleanings.
Fran T.
Dec 03, 2017
Can't in good faith leave 4 stars even w/ a $50 refund for the poor cleaning of the kitchen. I need to paint the bedrooms tomorrow (hence Mini Maid cleaning services), but checked the wood blinds & realized the four blinds in both bedrooms had been wiped down on one side only. Each was filthy on the back side-- see pic. (& I'm not done cleaning them.) I had also requested in writing that the walls be washed; the hallway walls were not touched.

In fact, the area around the light switch still contains easily visible dirt & oils from fingers along w/ a six-inch section of removable stains from a spilled drink. Very disheartening. I'm not sure I'll use this cleaning service again. They did an excellent job w/ the floors & baseboards in some rooms (I later learned not all), but that appears to be the extent of the professionalism.

My dining room's high surfaces, flooring near the baseboards & top of the glass hanging lamp were untouched! Did these women not think I'd notice? Smh. Arrrrr. (*A day later I found the cat hair windows & learned the chest, along w/ a futon in another room, were never moved; the baseboards & floors behind each had not been cleaned-- see pics.)
Nancy S.
Nov 15, 2017
We have had the ladies with Mini Maid clean our office at Tower Publications for as long as I can remember! They are just "part"of the Tower Family every Friday! They are professional, friendly and make our office look fantastic! 5 stars Mini Maid!
Ashley Strange
Jul 03, 2017
The Mini Maid team is fast and thorough-- I couldn't ask for more. Owner Carol really cares about both her clients and her team, and it shows!! We have especially loved using them before a big move or before the in-laws come to town!
Philip Marcel Photography
Jun 22, 2017
I recently hired Mini Maid in preparation for hosting out of town guests. I'm completely amazed at how thorough of a job that they did in cleaning my home. The crew was friendly and thoughtful. They even asked what my needs were. I'll be using their services on a more consistent basis as they relieved a lot of stress. I also love how they really do put a meaning behind the cleaning. I highly recommend!
Dara Cohen
Feb 10, 2017
Mini Maid has helped me out every time I needed it for over 14 years- after having a baby, recovering from surgery, recovering from a disabling injury, before out-of-town guest arrive for holidays- you name it. They have always done an outstanding job and are so personable. They respect my privacy and I always feel comfortable having them in my home.

Just today they found my engagement ring that I had lost a couple of weeks ago and thought was gone forever. They could have just kept the ring- I would have never known. Instead, I came home to find it waiting for me! I was so happy! Grateful from the bottom of my heart,and so impressed with the level of honesty and integrity of the team. Highly Recommended! A+++
Melanie S.
May 17, 2016
I've used Mini Maid twice now, once during the hectic time of final exams and another time right before I had out-of-town guests staying with me for graduation. Both times, the women were life savers. They were friendly and hard working, and made sure to listen to my needs and cleaning priorities. Everything looked great when they left and several friends remarked how clean my home looked. Plus, it was a huge weight off my shoulders to simply focus on studying or entertaining guests without a ton of cleaning to do beforehand. Thanks for taking the stress off, Mini Maid!
Tina A.
Nov 12, 2015
Mini Maid has been cleaning my home bi-weekly for almost 15 years. They are a wonderful team of ladies! I couldn't do it all without them! I have never been disappointed once with their cleaning service. If I ever need to reschedule my date for cleaning they are always so accommodating and make it very easy to work around my schedule. Everyone I have worked with at Mini Maid Is always so nice and the ladies who come to my home have become like friends over the years. I highly recommend this business. They are the best in town.
J. S.
May 08, 2015
I purchased a $99 coupon for 4 ladies to clean my house for 1 hour. I have a small 2 bedroom and keep the house tidy. I really just wanted a deep clean of all the surfaces and appliances. I was disappointed after the ladies left. There was dust on the tv, some of the things (like place mats) wern't removed to dust under ect. I will say that I called to state my dissatisfaction and they immediatky sent two more girls which I thought was responsible. Overall I wanted my house to sparkle and it didn't.
Rachael Van Dyke
Jan 03, 2015
I was initially apprehensive about having strangers come into my house to clean, however, after using Mini Maid several times, I am at ease and love how quickly they are able to clean my entire house. What generally takes me 4 hours to do takes Mini Maid's team just over an hour. The prices are fair and when the team leaves I am thankful for the outstanding job done. Having a clean home makes a world of a difference when you come home from a long day of work. I highly recommend Mini Maid.
Lucette E.
Sep 19, 2013
I hired mini maids to clean my three bedroom two bathroom house 1600sf. Four people showed up and work for over an hour. I told them i want deep cleaning, but I came home to a house that was not clean. Dust on the white mantle, under the beds, under the sofa. My son's finger prints are still all over the mirror in my bedroom. Windows in the living room was not clean. Toilets are still dirty soaps scum in part of the tiles in the showers still there.

I called and complain, they told me they will send people back to redo the job since that is their guarantee "if you are not happy with our work, we will come back". Well they sent three maids and they work for two hours. They charge me for redoing their the job that should have been done right in the first place! It took mini maid a total of 9.8 hours to be exact to clean a 1600sf house, and after all that, the living windows are still dirty. Thanks mini maid!
Diane D.
Mar 17, 2013
I had Mini Maid clean my house twice, when my long-time cleaning person was unable to be here. I was thrilled that they were able to get me fit me into their schedule so soon after I called. Three cheerful ladies arrived, worked quickly and left me with a spotless house. They did an especially good job with the patio as I said I was having company. Obviously, the owner trains Mini Maid's cleaning people well. I highly recommend Mini Maid for anyone needing good fairies to clean up after them.
Jhimli S.
Apr 13, 2012
I have used their service three times. Each time I have been severely disappointed. No more. Let's hope I wise up and never get their service again. They are always 20-30 min late and always overestimate the length of time they have been there. (If I had enough time to hang out at my house waiting for late people to show up, don't you think I would have enough time to clean it? Also, I know the time starts when they open the trunk but does it take 6 minutes to walk from the driveway to the front door located literally 100 feet away?!?!

Well I guess it does when you spend 3 minutes finishing your cigarette - or smiling at me - next to the open trunk.) I won't make this review extraordinarily long but let's say that the most recent visit involved four people cleaning an empty house, one hour to clean, no vacuuming at all of any carpet, and somehow half of a 1700 sq ft house didn't get cleaned.

Apparently that was even with the people staying longer than the hour just to get it "finished." I don't understand how this is possible, especially since the house was pretty damn clean to start with, to the point where I thought about cancelling the service when I saw the condition of it. I am giving two stars because they do actually clean stuff well. It's just not on time, not as much time as they state, and not worth half the price you pay. Great place if you like to waste your time and money.
Damion W.
Feb 17, 2010
Mini Maid has cleaned my home bi-weekly for at least 7 years. They do a super job. There's nothing like coming home to a fresh, clean house. They do everything.bathrooms, dusting, scrubbing, floors. I literally don't even own a vacuum any more. I tell all my friends they'd be surprised how little a luxury like this can cost.