Get Quotes Contact Us Sign In
Website
Call
Hagopian Known for outstanding quality in everything we do, we'll clean your carpet, furniture, air ducts and more when we send an expert team out in our iconic purple trucks. And our one-of-a-kind rug cleaning spa and experienced rug repair artisans will make your cherished rugs looking like new. Hagopian offers Michigan's largest selection of rugs, carpet, hardwood and stair runners so you can find the perfect choice for your home. New arrivals, exclusive lines and exciting styles await.
Services
Our founder, Haroutun (Harry) Hagopian was born in 1895 in Bursa, Turkey during a very difficult period in history. The minority Armenian population in Turkey (at the time known as the Ottoman Empire) was pushing for equal rights and coming under attack. The Ottoman Empire, already crumbling, started what would become the first genocide of the 20th century killing 1.5 million Armenians.
We'll clean the ventilation supply and return ducts, air components of your furnace, all vents, provide a before & after inspection and a final report. Note: Please call us at 1-800-424-6742 for pricing if you have leather furniture to be cleaned. We look forward to speaking with you! Hear 93.1 WDRQ's Roxanne Steele talk about her experience getting a tile and grout cleaning from Hagopian!
Our employees are the biggest investment at Hagopian. Their talents and expertise make a true difference in our company. If you are passionate in serving customers in both style and service then please consider joining our family. Whether you're a Sales Consultant in a Hagopian retail showroom, an Inventory Specialist at the corporate office or a Cleaning Services Technician in the field, a career at Hagopian is being a part of something we think is pretty great.Hagopian is seeking an ambitious full-time Air Duct Cleaning Assistant to join their team in Oak Park, MI.
Hagopian's Rug Care Spa is the only one of its kind in Michigan, where your rugs are treated to a luxurious cleansing that gently removes the imbedded soil, brings the colors back to life and restores the soft texture you remember from when they were new. During the pre-wash process, our experts apply our Hagopian cleaners, targeting spots, stains and traffic areas.
Reviews (27)
Write a Review
Susan Monroe
May 13, 2022
My rug was cleaned to perfection! Stains were gone and entire rug looked new and revitalized. Thank you, Hagopian! It had been more than a few years since I had the rug cleaned and you did an excellent job! I highly recommend. Service: Area rug cleaning
Karen Izenberg
May 08, 2022
We had an antique rug repaired and cleaned and it turned out beautifully. We are very happy with the results. We can recommend Hagopian without hesitation.
Simon Posselt
Apr 27, 2022
They did a fantastic job! The rug in question was in rough condition, it was returned to me better than I had expected! Service: Area rug cleaning
Betsy Hill
Apr 23, 2022
We dropped off our handmade wool rug and had a great conversation with the two gentlemen working there. Our cleaned rug looks great now that it's back in our home. Service: Area rug cleaning
Denise Taylor-Moon
Apr 06, 2022
Hagopian does a beautiful job cleaning rugs and they keep you informed about the process. Very Happy with their services. Services: Area rug cleaning, Pet stain & odor removal
Janet Crone
Feb 20, 2022
Our beautifully cleaned and repaired rug was returned almost 2 weeks early! Service: Area rug cleaning
Susan Hamady
Jan 22, 2022
They went over and above service to get my rugs back to me in time for the holidays! Wonderful company. Mohammed really cares about customer service! So awesome. Thank you so much. Services: Upholstery cleaning, Area rug cleaning, Pet stain & odor removal
Marci Phillips
Jan 05, 2022
Very pleased with how my rugs came out and the excellent service I received from Mohamed. Thank you very much! Services: Area rug cleaning, Pet stain & odor removal
Stephanie King Benz
Dec 25, 2021
Hagopian has cleaned my area rugs for nearly 30 years. Obviously, I have been a satisfied customer. Last cleaning I thought the charges for my 4 kitchen runners seemed a little higher than usual. Made the payment and then received a copy of the charges. There were 4 separate charges of $15 for "disinfecting". No heads up; no notice of a change. I'm re-evaluating my relationship with Hagopians.
Jennifer Griggs
Dec 21, 2021
Complete renovation of an antique rug. Such good care and excellent appearance. Never thought the rug was salvageable. Service: Area rug cleaning
John Merigian
Nov 22, 2021
We had two family heirloom rugs that needed cleaning and deodorizing; handmade around the early 1900's - very special to us. We couldn't be happier with the quality of cleaning and how fresh the rugs now are. Highly recommend them. Service: Area rug cleaning
Jackie Walley
Nov 20, 2021
Three cushions were cleaned for multiple water stain spots Cannot tell that they were ever there now And with the holiday overload they still got them to me in time as I was entertaining and could not be without coach cushions! Thank you so much
Elizabeth Tomkin
Nov 04, 2021
We called to see if our rug was ready. We were told it would be at the store the following day but it was not. When we went in the next day we were told they would call us when it came in it must have missed the truck. They sent a text to our home phone which we don't have texting on. I had to call them again to check on our rug. Next time I'll just go somewhere that wants business.
Karen Maxson
Oct 26, 2021
Cleaned a flokati from Greece - my husband's prized possession! We are very satisfied! Service: Area rug cleaning
Connie Nagle
Oct 01, 2021
Hagopian always does an outstanding job. They focus on doing the very best they can with every rug brought in. Services: Area rug cleaning, Pet stain and odour removal
Madonna Burkit
Jul 31, 2021
Professionalism and great customer service skills with more than a little talent to their craft. Well done and very happy with the 4 carpets that needed cleaning and repairs. Service: Upholstery cleaning
N. S.
Oct 17, 2019
Hagopian was very easy to schedule and kept me up to date on their scheduled. I had them do 3 bedrooms for carpet cleaning and also cleaned the vents. I was happy with both services provided. I would recommend them to friends and family.
Mary R.
Jun 18, 2018
I have taken my family heirloom rugs to Hagopian for decades. They always do a superb job cleaning my rugs and their repair work is top notch.
Emily T.
May 06, 2017
I just picked up my rug from the Ann Arbor location and want to call out the excellent customer service I got from Mohammed. He was consistently courteous, professional, and promptly communicated with me on my questions. He demonstrated to me that this company is committed to long-term relationships. I highly recommend them.
Connie B.
Mar 24, 2017
I was EXTREMELY pleased with the repair to my antique oriental rug. Both ends were frayed and the repair is un-noticable. The cleaning has made the colors so much brighter too
Christie B.
Feb 29, 2016
Marvelous. I cannot say enough wonderful things about Hagopian. Top shelf service from pick up to drop off. I highly recommend them.
Kristina P.
Jan 01, 2016
I just picked up my carpet today and I am thrilled with the results. I had ruined a Persian carpet by putting a plant on it that leaked through and left me with a moldy carpet and a huge hole. I really didn't think there was any hope, but after they sent the carpet for an extended stay in Egypt, they repaired it to perfection. I found the entire process very professional and I highly recommend Hagopian, in particular Mohamed Elshetany gave excellent service and advice.
Joanne M.
Sep 16, 2014
It's not the local store's problem but Hagopian can't seem to find my small rug that I dropped at the beginning of August, was due back by the end of August, and now-mid September-isn't back from the Oak Park cleaning office-which can't seem to find it. (Later today) They found it-it was mistagged. Then it was sent to the local store. It came back with a dirt mark on it which I can't tell if it was there and they couldn't get it out or other. But I won't use the service again.
Mary A.
Jan 14, 2014
I took a rather simple rug in to be cleaned. When I dropped it off I was told that it would need a disinfectant treatment and ScotchGuard treatment, which would have nearly doubled the $100 cost. I said that I would pass on those. Just before time to pick up the rug, I got a call saying that there were stains on the rug that would need to be treated for $95. Again, I told them that I could not afford the additional cost.

The total with the proposed extra costs, if I'd agreed to them, would have approached what the rug was worth. This company seems to have a policy of selling up. I found them to be very misleading in their description of costs.
Kristy D.
May 10, 2013
I brought in a couple of rugs for cleaning and was "treated" to a version of customer service that I can honestly say I have never experienced before. The man in the store was rude, even downright contemptuous. His manner was disdaining from our initial greeting, but after I declined to have my rugs repaired as he recommended and only opted for cleaning them, he became openly hostile.

He apparently cares a great deal about rugs. too bad he doesn't care for the customers who bring them in. I happily took my business elsewhere and recommend to everyone that they do the same.
Michael B.
Jun 06, 2012
A few years ago, I brought a rug to Hagopian for cleaning. It had a black stain. I come back to pick it up, and they say the stain can't be removed. I'm bummed, but I somehow manage to endure. I look irritatedly at the stain for years. Today carpet cleaner comes to clean my whole house. He sees the stain. "Do you want me to get that out?" he says. He has the stain out in less than five minutes. He charges me $10. Hagopian charged me at least three times that to do nothing. Not a fan.
Taylor H.
May 04, 2012
Truly poor service at this place. My first impression of the interior was disgust. The counter and keyboard to the register were absolutely filthy. I didn't even want to sign the credit card receipt. The guy at the front desk didn't seem interested in speaking more than two words to me. But I thought, hey, I'm getting the clean 1, get 1 free cleaning, so I guess it's worth it.

It took them over a month to call me to tell me that my rugs were ready for pick up. (I'll admit, the message that was left for me was very pleasant, but it sounded like it came from corporate and not from the Ann Arbor location). Because of their crappy hours, I went during work today to pick up the rugs. I went in to an empty store. I stood there for about 4 minutes, seeing no one--no note on the door, no bell to ring.

I went back out to my car to get my phone to call the store. Still no one picked up. I realized after about 10 minutes of waiting to see a human being that the guy was in the bathroom. He finally came out, didn't apologize for my wait, then rang me up at the dirty register again. I will say that he very nicely offered to take my rugs to my car.

Fast forward 3 hours later to when I get home from work, ready to unroll my rug only to realize that he gave me the wrong rug. So now it's back out to the dirty store during the crappy hours to hope they haven't given my real rug away to someone else. Save your time and go to a different location.