Trust us as so many others have, and put the power of an IICRC certified firm to work for you. For no extra charge, a pre-treatment is used before cleaning to loosen stains and high traffic areas for easy removal and for a small extra charge, stubborn stains and spots. The staff of Guarantee Carpet Cleaning is trained in a variety of carpet repair and reinstallation techniques. The variety of hard floor coverings available today is extraordinary. You need technicians who are experts at identifying, cleaning and protecting your flooring investment.
Services
My name is Bill Emshoff - owner of Guarantee Systems Carpet Cleaning Co Inc. Within this site, you will find information on our services. Our service area includes Frederick Country, Montgomery County, Washington DC, and Northern Virginia. During the 30 years we have been in business, Guarantee has built both a large commercial and residential client base.
Heat and Power are fully adjustable from gentle cleaning of upholstery and fine fabrics, to Full Power made for cleaning the LARGEST commercial Applications. Steam cleaning is the best method of carpet cleaning, this is a given. When it comes to steam cleaning though not all carpet cleaners are the same.
Whether your business has 1,000 square feet of Hard Surface or 100,000 square feet of carpet, you have an enormous investment in the initial cost. The need to take care of this investment becomes clear as you start to witness premature wear and aging. At Guarantee Carpet Cleaning, we are the authority in restoring and maintaining your business's flooring.
In-Plant Rug Hand Washing is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall-to-wall carpet. Our company cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough Ten Step Cleaning System to get maximum soil and spot removal.
Reviews (11)
Renee Steiger
Oct 30, 2021
Larry Jacobs
Sep 11, 2021
Bonnie Burtman
Jun 09, 2021
M. Mack
May 30, 2021
Alex Harbitz
Oct 12, 2020
J. Evans
Oct 26, 2018
The information on their website advertises that they do a 12 step cleaning process on your carpet. They don't. They promised me that it would be dry in less than 3 hours but it isn't. Their 12 step process says they will do a extra strong vacuum before cleaning, then a dry extraction and grooming after cleaning, to be immediately followed by a quick drying machine.
None of that happened, they just did a regular steam clean and then the tech told me to stay off it until tomorrow. When I spoke with someone in the office he claimed the 12 step process is just for area rugs, but I was looking at their website and it says carpets and is advertised on the residential carpet cleaning page. I paid a lot extra for this company because they were going to do so much more and they didn't. Update: The manager called me and made good. I still think the advertising is off and people should know what they are getting, but my carpet is clean and they definitely cared about how I felt.
None of that happened, they just did a regular steam clean and then the tech told me to stay off it until tomorrow. When I spoke with someone in the office he claimed the 12 step process is just for area rugs, but I was looking at their website and it says carpets and is advertised on the residential carpet cleaning page. I paid a lot extra for this company because they were going to do so much more and they didn't. Update: The manager called me and made good. I still think the advertising is off and people should know what they are getting, but my carpet is clean and they definitely cared about how I felt.
Luis Pedron
Sep 07, 2018
Wow, believe me that as a small carpet cleaning company we trust Guarantee Carpet Cleaning with our customers area rugs. Their shop is modern and staffed with knowledgeable, skilled and dedicate employees. I trust them with our family antique rugs which are expensive and priceless to our family. Our confidence in Guarantee is because of their honesty and loyalty to quality customer service. Yes, I am amazed that I am writing a review for a competitor, yet they deserve it for providing our company the ability to provide excellent service to our clients. Luis P.
Tina B.
Jun 07, 2018
Guarantee came out yesterday to clean my home, and once again i was thrilled with the results. I had some concerns about a couple spots in my carpet that i didnt think would come up, but the technician did an amazing job. He went and grabbed a special cleaner out of his truck and the spot cane right up. I have used this company many times before, i am always thrilled with the results and the professionalism of the technician and the office staff. Money very well spent. I always recommend them to anyone who needs their carpets cleaned.
Susan Flinn
May 06, 2018
Lee Anne Graeub
Feb 09, 2018
Guarantee carpet people are friendly and fast. Service is reasonable with coupon. Carpets and upholstery appear clean. They dry in 6-8 hours. There was a small problem with the hose hook up to our house, after service the person cleaning did not re-attach our hose and the faucet dripped onto garage floor.
Martin Scholl
Jan 19, 2017
GCC professionalism and customer service was great. I received all the information I needed over the phone to feel comfortable with the service I needed to restore my area rugs after a water heater tank broke and all the water was drained onto my floors and soaked up by the carpets. The technician worked quickly to restore some sense of normalcy to the area. Kudos to Tina and Ryan. Thanks.
