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Doodlebuggers Cleaning Systems Doodlebuggers Fireplace, Grill & Outdoor Store of Pensacola FL and Destin FL, is here to take the guesswork out of your living space to help you create a lifestyle you'll love. Our team will help you find the perfect new cooking or heating appliance that meets your decorative needs and installation requirements. We hold the designation of Certified Chimney Sweep through the Chimney Safety Institute of America and employ Gas Certified Techs to ensure that your wood and gas fireplace vent systems are clean and efficient.
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We cannot stress that enough to you, our valued customers, and our team members. Everything we do from the initial phone call to the installation or service, we document with digital photos and written forms. We schedule your inspection at convenient date and time for you. Our technicians are not sub contractors they are valued Team Members of the company.
We aim to create high-quality home comfort and safety solutions backed by the Best trained & certified technicians & support staff in the industry. We exceed customer expectations by promoting a culture of teamwork, integrity, safety, and education. Yes you, the one reading the ad. Do you enjoy working with your hands and tools?
We ask for payment when your service is completed. We accept company or personal checks, American Express, Discover, Visa and MasterCard for payment. We do not keep any credit card numbers on file and shred all credit card numbers after we process the card.
Our installers/technicians are not sub contractors they are valued Team Members of the company. They go through a rigorous process to learn every detail of all of our services. Most of our technicians are cross trained and certified in many designations including NFI Gas by The National Fireplace Institute (NFI) and CCS by The Chimney Safety Institute of America (CSIA) to name a couple.
Reviews (16)
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Christine Bornberg
Feb 13, 2022
We recently had an inspection done on our fireplace after purchasing a house. The technician, Greg was so knowledgeable, patient, and friendly! He answered all of our questions honestly without skipping a beat. He was fun and relaxed. We not only learned a ton from him but enjoyed his visit! He was incredibly knowledgeable on products but we never felt pressured to buy something or like he was giving a sales pitch. Doodlebuggers was recommended by a friend and after this experience it is clear why. We will trust this company with all our future needs.
Gary Folse
Jan 29, 2022
Doodlebuggers and especially JP McCarron did a great job on our chimney repairs and installation of our Dimplex Revillusion electric logs. We love the logs and what a great time to have them to enjoy. Thank you!
Ken Harbaugh
Jan 18, 2022
Doodlebuggers are very knowledgeable. do the job correctly, which i appreciate. reps very nice and easy to get along with.
Rocky Freeman
Jan 06, 2022
We have now worked with your company twice, First, it is horrible working with foreign countries handling your phones. HORRIBLE! Second, your scheduling and follow are not good either. Lastly, your pricing is way too high. Our second job was doing air duct cleaning. You were $1,000 higher than everyone else. Do not look forward to dealing with ya'll ever again. Unfortunately some of our customers may choose you.
Brittany K.
Dec 31, 2021
Bought a very expensive vented linear fireplace. Was promised ease of install with our new construction(multiple trips and whatever necessary) They were supposed to come out and run venting prior to my shingles being placed per my husbands in person conversation with management, they came out and didn't do so. Just marked on some 2x4 framing and left.

Now my shingles are on and they will have to cut through them to install. Reading other reviews stating they caused leaks and never fixed them makes me LIVID. They refuse to work with new construction contractors appropriately and will tell you one thing is okay to your face then someone else will send a text and tell you it can't be done that way. It's absolutely ridiculous trying to work with these people!

They are slowing down my construction by refusing to run the venting prior to the fireplace install. We can't even hang dry wall! I'm so upset I spent over 8,000 for the worst customer service I've ever experienced. Good luck getting management to call you back after multiple requests.
Judy W.
Dec 28, 2021
Recently they returned and found the problem. It might be fixed. This time they have stayed on top of the complaint checking with me occasionally to be sure
August SummerfieldDirMktg
Dec 28, 2021
Excellent service from Doodlebuggers Fireplace techs for work done on our 2 fireplaces. A+ experience. Will use again and recommend as needed to our FloridaBeachLiving.com clients.
Patti Hughes
Nov 26, 2021
My husband and I arrived about 20 minutes before closing time after driving from our home in Mississippi about 2 hours away. We were immediately greeted by Jonathan. We told him what we were looking for and apologized for getting there so late. He told us it was no problem and immediately started showing us the products they had in stock and telling us about things they could order.

We did not feel rushed in any way even though it was closing time. Jonathan took the time to look up information on the things we were interested. He explained the differences in the fireplaces. After we made our purchase, he personally loaded our fireplace into our vehicle. We were very pleased with the service and with our purchase. If I owned a business, I'd want Jonathan working for me.
Janet Riesberg
Nov 26, 2021
JP was awesome! He explains the process and educates the customer. Outstanding ambassador of your company.
Charles Swanson
Nov 16, 2021
Doodlebuggers technician, Greg, came and inspected our fireplace this morning. He discovered a couple of cracks in the chimney and some flashing that was not caulked properly. Greg was friendly, efficient, knowledgeable and cleaned up after his work. I appreciate the professional job he did.
Chris Washler
Oct 29, 2021
Doodlebuggers came out and cleaned, inspected, and then rebuilt our chimney so that it was up to code. The crew did a fantastic job and kept us informed every step of the way. I'd recommend Doodlebuggers with no reservations!
Debbie A.
Jan 27, 2021
First I waited weeks for an appointment I was like ok give them a break. Finally the day comes! Yah Then the day before they cancel! " family emergency " I was like okay things happens! Next they schedule another appointment I was like okay. they are 30 minutes late! Now they call me and say " you're not answering the door ". Well guess why? You're at the wrong address!

Then they tell me they went to the wrong address and they can't come to my house because it's too far away! Ha ha hilarious! It's not! Now they tell I have to wait till next week! It's a comedy show! If I didn't need this dryer vent cleaned so bad it would be a bad joke! Professional- F Manners F Detail F If I ran this business I would get my butt up there and do my job! When you mess up 3 times yes 3 times you go the same day to make it RIGHT Epic fail!
Daniel M.
Dec 14, 2020
Company recommended, sold, and installed a premier damper cap with a lifetime warranty. The springs rusted and broke in less than 3 years. Doodlebuggers will not stand behind the product nor their installation but they were happy to try to sell me a full chimney service after denying my request to inspect/repair the cap they sold and installed. Avoid.
Bob K.
Nov 17, 2020
They came an inspected our fireplace and the chimney after we had some damage from hurricane Sally. The technician was very professional and informative. Also dealing with the office was the best customer service ever. Cindy who handled my invoice an quote for our insurance company was very friendly and helpful. We plan to use them for a new fireplace.
Oren P.
Dec 28, 2016
Great business to use to get your air duct or chimney cleaned. I highly recommend their affordable services!
Arthur Young
Sep 05, 2016
We had our chimney inspected, cleaned, and repaired. Our technician was on time and very knowledgeable in his work. Very clean process, no mess to clean up when he was done. This was our first experience with Doodlebuggers and I would recommend them to everyone.