We have put together information here that we hope you will find informative. Please use this site to better understand the services we offer as well as our business philosophy. Crystal Carpet Cleaning & Tile is a family business that was founded on the principles of commitment to quality and trustworthiness. Many companies charge extra for all the things that are included with each of our services, why do we do this? A quality job is more important to us than nickel and diming you, we want a customer for life not a customer for a day.
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We are Crystal Cleaners, Bill, Susan, Josh, with a little help from Crystal, Andrew, and Theresa. Bill founded the business when the industry was in its infant stages with little knowledge and training were available. Crystal, Joshua, Andrew, and Theresa grew up in the floor cleaning business with dad started in 1984 named after Crystal the oldest.
Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results. A preconditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning. The carpet is then thoroughly rinsed with a powerful extraction cleaning system without overwetting the carpet or leaving a sticky residue behind. Every carpet that we cleaned is pH balanced so that there is no sticky residue left behind.
When it comes to maintaining your carpet, one of the most critical areas of focus is the traffic areas. If ground in soil is not removed on a regular basis, the traffic areas will begin to wear excessively. The dirt is extremely abrasive against the fibers of the carpet as you walk back and forth on it.
Many companies provide only a fraction of the services we provide in our 12 step process don't be fooled! Pets are great but they leave behind messes and unwanted odors let us clean your furniture! We will prepare the area where the upholstery will be cleaned to protect your surrounding furnishings.
Reviews (22)
Barbara Zen
Mar 11, 2022
Crystal Carpet was wonderful to work with. They came on time. Were professional and friendly. The price was explained before they started and they even did a little extra for me! They gave me advice on my other area rugs. I'll be sure to add Crystal Carpet to my list of contacts for the future. Thank you. Services: General carpet cleaning, Pet stain & odor removal
Mark Fiske
Dec 11, 2021
Tracy Ward
Dec 01, 2021
Lynn Bessell
Oct 28, 2021
Karen Leonard
Aug 06, 2021
After a tropical storm we had water come in around a French door in the bedroom. The rain soaked the Carpet in a 3' x 6' area. Bill and Josh came right over. They pulled as much water out of the carpet as possible then loosened it and put large drying fans under. They came back 48 hours later and put the carpet back. Looks perfect. Service: General carpet cleaning
Kelly Kay
Jun 20, 2021
We wanted to get Dad's carpets cleaned for him for Father's Day. He requested we call Crystal Cleaners because he used them about 10 years ago in his previous home and was very pleased with their work. I called them to set an appointment and found them to be very accommodating, dependable and fairly priced. They did a great job removing stains and made the carpet look new again. They are pleasant to deal with and we will use them again and highly recommend their business.
Karen Mohan
Jun 05, 2021
Jody Phillips
Jun 02, 2021
Renee Chambers
Mar 19, 2021
Bill and Josh were great to work with. I am trying to get my dads house ready to sell after long term renters were here. I thought it was a lost cause but they worked miracles! The carpets and furniture look and smell great And their prices were very reasonable. They were very respectful of me and my home. Thank you guys!
Diane Gucwa
Feb 26, 2021
Donna Fields Syphers Baker
Jun 23, 2020
Ihor Bundz
May 23, 2020
Just had my carpets done by Crystal Carpet. The stains are completely gone and smell so much better. Joshua our tech was fantastic, he was curtious and cared for not only the carpets but the rest of the house which he had to move his equipment through. They were the best priced and are a local family owned business. I highly recommend them.
Elizabeth Brown Blanchette
Mar 15, 2020
I've used Crystal Carpet and Tile on a few occasions over the past couple of years. They are very professional and easy to work and communicate with. They were very flexible in their scheduling to make my project work for me. I had all my tile floors cleaned, and the grout sealed, and I could t be happier. Not only did they arrive when they said they would, but they came a few minutes early to get the job set up and got right to work. They are a great family owned business and I highly recommend them.
Jill Judd
Apr 22, 2019
We recently moved into area. Were disappointed that carpeting ad tile grout were in such stained condition. We called and they were able to come in 2 days. They were on time, efficient thorough, reasonably priced and made floors were like new! Josh was a pleasure to deal with and we definitely recommend this company!
Elena Simone
Feb 18, 2019
I've used many carpet and floor cleaning services before. CRYSTAL topped any service I've used. My carpets look brand new. I bought a forclosure and the bank sent Commercial Cleaners. I just believed my carpets were as clean as they could be. After a year I tried another service with little difference. I am beyond amazed at how clean and soft they are now. My neighbor thought I bought new carpet. Their service, price, and work ethic is Fantastic.
Roxanne Igo
May 08, 2018
While we were on vacation, we decided to have the carpets cleaned where we were staying as guests. Crystal Cleaners were very prompt and professional. They got us scheduled the next day and did a FANTASTIC job! There were a lot of high traffic areas and stains, and they got them all out! The carpet looks great!
Kathy Smith
Apr 06, 2017
Dave Roberts
Apr 02, 2017
Another great job! Our carpet was really dirty after several days of workmen tracking through, A couple of days after cleaning the carpet we noticed 2 spots that didn't quite look perfect. One call to Crystal and they came back and made it perfect. Call Crystal Carpet. They won't be happy till you're happy!
Sarah Thibeault Christenbury
Mar 26, 2017
I called on Wednesday and my carpets were cleaned by Friday afternoon! I checked around and their price can't be beat. We have an older dog who has been sick on our carpets and I was sure they couldn't be saved but Josh was wonderful - he explained what he needed to do, was fast and done before I knew it! I am so happy to work with a local company and Crystal Cleaners was great!
Greg Barger
Mar 12, 2017
Francia Reed McDaniel
Nov 21, 2016
Ctenizzle Cten
Sep 30, 2016
