Get Quotes Contact Us Sign In
Website
Call
Crystal Carpet Care Crystal Carpet Care has been locally owned and operated since 1991, giving us a wealth of experience and making us the clear choice for all your floor cleaning needs. You can trust our certified technicians to give the floors of your residential, commercial, or multi-family property a new lease on life. At Crystal Carpet Care, our expert technicians can transform your dull and dirty hard surface floors. They're equipped with the tools and knowledge they need to ensure your flooring is left clean, shiny, and looking like brand new.
Follow us
Services
Learn what sets us apart and makes us one of the best family-owned carpet cleaning companies around. Crystal Carpet Care is a premier carpet, upholstery, hardwood floor, and tile & grout cleaning company. We do more than just cleaning, we also offer carpet repair and flood extraction. We proudly serve the Puget Sound area and have built our reputation on performing quality work at an affordable price.
They are very professional & customer service-centric. Not only do they do an amazing job cleaning they are also very fairly priced. I have used them professionally and personally for years and I can always count on them to do it right. In fact, nearly every carpet manufacturer recommends the use of truck-mount steam extraction as the preferred cleaning method.
At Crystal Carpet Care, we'll clean your carpets using a truck-mounted steam extraction machine. Most carpet manufacturers recommend this as their preferred cleaning method, and it will provide you with the best possible results each and every time. The process has been tested and guarantees an industry standard of cleanliness.
It doesn't matter how much you sweep and mop your hardwood floors - eventually, they'll start to look dull and will need a professional touch. We attribute our quality and efficiency to our experience and drive to impress our clients. We also want to be the best in the business, so we use top-of-the-line equipment and products.
Reviews (37)
Write a Review
Nikki R.
Jun 26, 2022
Phenomenal job. I have 4 kids and pets and I've been here 8 years. They made the carpet look brand new. I will only be going to this company for our carpet cleanings! Service: Carpet steam cleaning
Tracy A.
Jun 17, 2022
I had never used a professional carpet service until now so I was a bit nervous when looking around for one. I called Crystal carpet care and they were able to get me scheduled for the following week. Kevin showed up on time and spent a lot of time answering all my questions thoroughly before he began. He did a fantastic job on the carpets and I was never pressured to add any additional costs and there were no gotcha's.

The price was very reasonable and I couldn't be happier with the results and especially the absolutely fantastic customer service. I will definitely use this company in the future.
Robert H.
May 02, 2022
Crystal Carpet Care was amazing with booking and deep cleaning our carpets, area rug and couch. We had an appointment on the next business day. Awesome prices, customer service, and exceptionally clean carpets! Don't forget to tip your service technician!
Loren Holdeman
Apr 09, 2022
Our first time using Crystal Carpet Care. Kevin, who was our technician, was truly awesome! Super efficient and very professional. Would certainly recommend Crystal Carpet Care/Kevin to anyone who is looking for the best in the industry! Services: Area rug cleaning, General carpet cleaning
Alan J. Aj
Mar 17, 2022
Amazing Service. Kevin was professional, on time and communicated me of what was being done. Thank you Crystal Carpet Care. Service: General carpet cleaning
Joyce James
Feb 22, 2022
Great communication all the way through the whole process. Wonderful job stretching our carpet. We will use this company again and highly recommend it.
Amr Suleiman
Feb 17, 2022
I hired them to dye few relatively large bleach stains in our bedroom carpet. The whole job, from the initial email to get a quote till finishing the work, all was done flawlessly! Communication over emails was efficient and easy, with prompts replies. The estimated cost I got over email was accurate. On the work day, they came on time, with a curtesy call an hour before they arrived.

When the technician saw the bleach stains he was clear about the process and the expected outcome, and the results were even better than what I expected. I'd definitely hire them again (hopefully not for bleach stains though! but maybe for carpet cleaning).
Jon Etter
Jan 21, 2022
I hired them to on behalf of a client to do carpet stretching. They came out on time and were super professional. Kevin did an exceptional job and the communication was fantastic. Wonderful company.
Katherine M.
Jan 11, 2022
We just had a room in our home cleaned by Kevin and he did an amazing job, it smells & looks so much better! He was very professional, timely, knowledgeable, and caring about his work. He also gave us some helpful information on pet stain issues and gave great recommendations for future care. We would highly recommend a carpet cleaning by this company, ask for Kevin! Thank you Crystal Carpet Care!
Vonda K.
Dec 24, 2021
The entire staff at Crystal Carpet care was great (and I worked with a few of them). The initial cleaning appointment was easy to schedule and went very smoothly. I would totally give a 5 star review for customer service! The only reason I'm not giving a 5 star is because something strange happened that caused some striping on our stairs. The staff was great and came out many times to try to fix it.

The rest of the house turned out great and the stairs were eventually taken care of. I just want to thank everyone for the attention given to the problem and appreciate your efforts. I will certainly use CCC again.
John M.
Oct 26, 2021
Contacted Crystal Carpet Care through Yelp for a bid to stretch (5 rooms, 2 hallways, master bath and closet) and clean my carpet. From the fast correspondence, to the bid (on site and HIGHLY RECOMMENDED), to the job itself and then the follow-up it's a company that I would use again and highly recommend. Every aspect went smoothly, other than me moving the furniture, and on time. The carpet looks outstanding, thanks!
Kari G.
Sep 19, 2021
I recently purchased a townhouse and the previous owners had 2 cats. The master bedroom and closet had a distinct odor of urine and the carpets were stained and quite dirty. I had the carpets cleaned and the master bedroom and closet treated for pet urine and they turned out terrific. I couldn't have asked for a better experience. The carpets look amazing and the smell is gone. Will definitely use company again for any carpet cleaning or upholstery services.
Jennifer Boyer
Sep 13, 2021
Kevin was great! He asked what my concerns were, and let me know what results I could expect. My apartment was on the 2nd floor, and Kevin had no problem getting his equipment inside. It was a move out clean, and the landlords were impressed with how clean the carpet was. Great customer service, on time, and worth every penny! Call Crystal Carpet and ask for Kevin!
Nancy Green
Sep 05, 2021
Oen came out yesterday from Crystal Carpet Care. I fully expected him to say he would not be able to remove the stains that had accumulated from the abuse my kiddos have put on the carpet. I was pleasantly mistaken. My carpet looks new again. I highly recommend this company. I truly can't say enough mice things about their company and service.
Carla S.
Sep 04, 2021
I called to schedule to have my carpets cleaned left a message, never received a return call : seemed odd! So I couldn't tell you if they're services are good or bad or anything just not very responsive. To many other companies that do return messages.
Jean F.
Sep 03, 2021
Wow! My carpets look new. Brad the owner came out on a short notice and did a fantastic job! He even added a bedroom I hadn't asked a quote for, for free! Thanks Brad and Crystal Carpet Care for a great job!
Dresden M.
Aug 21, 2021
Came over and fixed a tennis-ball-sized burn in the carpet. He went in there and POOF! The thing was gone! Like it was never there. I could not believe my eyes. He also fixed some tears by the doorway of another carpet and made that disappear. Crystal Carpet Care must have magicians and genies working for them because that repair was magic. Thank you guys!
Michelle Dux
Jul 22, 2021
Excellent service! The guys were thorough and knowledgable. I will continue to use and recommend them! Extremely happy! Service: Carpet cleaning
Lawrence B.
Jul 21, 2021
I came home to brand new carpets today! Well, it appeared that way until the wife reminded me that Crystal Carpet Care came out today to clean our main living area carpets. WOW! They look better than the day I bought my house and twice as good as the other guys who can spell their name backwards. Thank you for great service and great prices!
Kristann M.
Jul 05, 2021
We had a great experience with this firm. We needed all the carpets in our house cleaned. Scheduling was flexible and easy, and the cleaner was professional, friendly, and efficient. We were very satisfied.
Susan P.
Jul 02, 2021
We had a burn in our carpet from my daughter and her incense stick (long story). Ben came out and gave us a quote. We also requested a quote from Abbey Carpet who said they would email the quote that night, and we never heard back from them. But no loss for us! Ben did such a wonderful job patching the carpet that I can't see any seems or any difference. I'm so happy with how it came out, and he's so knowledgeable about carpet repairs.

When it's time to clean our daughter's carpet (think makeup stains, eyelash glue, typical 18 year old messy stuff), we're calling this place. I'm really picky about my house and have to have things "just so, " and this repair turned out better than I could expect! Thanks Ben!
Sarah N.
Jun 28, 2021
Crystal was responsive and pleasant to work with. We hadn't had our carpets cleaned in three years so it was TIME. There were a few carpet spots we weren't totally happy with. They came right back and out redid those areas to our satisfaction. The stains are all gone! I would highly recommend them and will use them again in the future.
Tim S.
Jun 24, 2021
Been a few weeks since they been here, just wanted to add another wow.no new stains resurfaced, highly recommend.
Sharon Ryals
Jun 17, 2021
Crystal Carpet Care is the best. Great job, on time and reasonably priced. We have light carpet and a new dog, and I can hardly believe how great it looks!
Amber Machado
May 30, 2021
I picked Crystal Carpet Care based on reviews alone and they did not disappoint. Ben was punctual, honest and very helpful with my carpets. He was efficient and was in and out within an hour. I would recommend this company to anyone looking. Will happily go back to them next time my carpets need some love! Services: Carpet cleaning, Pet stain and odour removal
Aaron M.
May 25, 2021
Crystal carpet care was very responsive to my request for service via Yelp. We asked for same day service and they were able to send someone out in a Friday evening. Josh was our technician and very knowledgeable and friendly. The job went very quickly for our home and were very happy with the results! Will use this business in the future!
Michael S.
May 21, 2021
We have struggled with pet stains/smells on our carpet. We finally decided to let the pros take a shot at it. We're glad we did. Quick service, on time and did a great job. The cost was more reasonable than we expected too.
Mary Burchett
May 21, 2021
Very happy with the work from Crystal Carpet. Our RV needed the carpet cleaned and a small hole repaired. Looks much better. Very nice to work with and prices are reasonable. Service: Carpet cleaning
Robert W.
Apr 08, 2021
Great company! I was in a rush and they accommodated my schedule. Joshua did an amazing and thorough job! And he got all the stains out! I highly recommend Crystal Carpet Care!
Kylee Hill
Feb 18, 2021
This is the best carpet cleaning business around! They are very professional & customer service centric. Not only do they do an amazing job cleaning they are also very fairly priced. I have used them professionally and personally for years and I can always count on them to do it right. I highly recommend Crystal Carpet Care. Services: Carpet cleaning, Upholstery cleaning, Area rug cleaning
Michele VanGerpen
Jan 17, 2021
I will be having the work done soon. Quote was reasonable and friendly rep. Will let you know once complete.
Kris Verdi
Jan 15, 2021
Crystal Carpet Care is amazing. They are very attention to detail. Very dependable and honest. Good value and use them personally and refer them to all my clients. Services: Carpet cleaning, Upholstery cleaning, Pet stain and odour removal
Clayton M.
Nov 24, 2020
Crystal Carpet care's representative Josh Rutherford did an outstanding job cleaning a plant stain from my living room carpet. Josh was very professional, courteous and worked very diligently to remove the stain and it was successfully removed. It even continued to improve after the cleaning was done. The office called to follow-up and were very kind with their time. This is a professionally managed company that is providing excellent services for their clients. I would use them again in a heartbeat. A++ and highly recommended.
Danielle G.
Oct 23, 2020
Our dogs recently were fed some food that didn't settle too well to say the least and we needed someone to get out the stains ASAP. I looked on Yelp and came across their amazing reviews. I was very happy with the service from start to finish! From setting up the appointment to the tech that came out, everyone was very professional and reasonably priced. They got out the stains all the way and the rest of my carpets turned out great as well! Will definitely use them again!
Emily K.
Sep 18, 2020
I have two goldens who basically reeked havoc on my carpets one left a giant pee stain in my living room the other well the little terror ripped up my carpet in three spots before I called crystal carpet care to see if they could fix it. We set the appointment for the following week and the night before they get there the little poop tore up a bigger section of carpet.

When I got the call the next morning that they were on their way I let crystal carpet care know what had happened hoping they could fix it and when I got home from work my carpets were perfect and clean. I would recommend them to friends they were so friendly and got the job done quickly.
Melanie O.
Apr 16, 2020
I cannot say enough about this company. The gal that I spoke with about the work and my appointment was incredibly professional and kind. She even went along with my husbands corny jokes. lol The guy they sent out to do the job was also incredibly professional and kind. The vans they use look well kept and professional. My carpets turned out awesome. It feels go to finally have a reliable "go to" company for all my future carpet services.
Austin G.
Jan 18, 2020
I had Crystal Carpet Care come out and clean my carpet today. Brad arrived on time, was super nice, and did a great job. It only took 45 minutes to do the whole job with their steam cleaner. No strong odors or residue and done for a fair price. I will definitely be using them again.