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Carefulclean Offering residential and commercial cleaning services CarefulClean is the trusted vendor of choice by many exclusive homeowners and business owners in the San Francisco Bay Area. Fully bonded and insured we have the 'know-how' to correctly clean expensive substrates used solely in residential and commercial construction - materials such as double pane windows, custom brick, stonework, wood and more.

On appointment we'll provide you with a pictorial 'before and after' portfolio of projects similar to the one you are asking us to complete for you (window washing, deck cleaning, roof cleaning, gutter cleaning, etc.).
Services
We have the 'know-how' to correctly clean the delicate and expensive substrates used solely in residential and commercial construction - materials such as double pane windows, custom brick and stonework, Mahogany, Teak, Oak and Cherry. Our knowledge is 'exact' from hundreds of previous cleaning applications.
References available upon request. Feel free to give us a call, we offer free estimates and evaluations for both one-time projects and ongoing maintenance approaches. Contact us at (650) 216-9922 or email us at services@careful-clean.com. CarefulClean is the trusted vendor of choice by many exclusive home owners in the Bay Area.
Our pressure washing methods rejuvenate surfaces from unsightly mold, mildew, pollution, and other dirt stains. We clean three ways: the surface itself, the preservation of the surface from future environmental decay and the removal of surrounding debris that results from the cleaning. That's our definition of clean.
Over an extended time, a neglected window may begin to show signs of its age. CarefulClean has the know-how to bring old dilapidated glass back to its original clarity using a variety of biodegradable detergents and cleaners. Our glass restoration team specializes in the the removal of calcium deposits, etching due to environmental conditions, chlorine from swimming pools and well water.
Reviews (25)
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Todd S.
Jun 28, 2022
We have been using Careful Clean for years now for the cleaning inside and out of our double pane windows on our home. We have ALWAYS been pleased with the result. Trulee, the owner, has always been so accommodating and very fair on her pricing. We couldn't be more pleased!
Brian C. P.
May 26, 2022
I have been using Careful Clean's services for nearly nine years now and they are still as good as they have ever been. I just had another service done for the windows, gutters, and a power wash and all was perfect. Great people, great price, great service. That's all I can ask for. Still highly recommended.
K. D.
Apr 01, 2022
Responded promptly and left the house in great shape, have used their services twice for gutter cleaning and once for window washing. Reasonable pricing for the area and the results are great!
John S.
Feb 16, 2022
I am so happy to have found this company. I initially contacted them to clean my roof and gutters, a very messy job at my house. When I arrived home after work the job was complete and the perimeter of the house was immaculate. Since then I have had them power wash all hardscape areas and retaining walls in my yard and everything looks so refreshed like turning the clock back 15 years.

They also cleaned our windows and screens including tough to reach ones. Based on the results they achieved in just a few short hours, the value delivered is exceptional. Scheduling and communication with this company is above par compared to most other contractors I have worked with. I cannot recommend them enough.
MyOwn I.
Oct 24, 2021
Careful Clean unfortunately caused harm rather than helped when we paid them to clean our gutters. They REMOVED the existing grates we had in place and threw them in the garbage without asking us or telling us they were doing so. I cannot imagine how they thought this was ok to do. Those grates were placed there by previous gutter cleaning crews years ago to keep leaves out of the gutters.

The grates have been maintained each year when we had our gutters cleaned by every company we've used - until Careful Clean. By the way, the other firm is no longer in business, otherwise we would've used them. Now with the first major rain of the season, our gutters are overflowing around the entire house. Literally water pouring out everywhere.

They also asked to be paid more than we agreed to. I see some 5 star and some 1 star reviews. I don't know if they have some good and some bad crews, but our experience was anything by carefully clean.
Candace S.
Jun 28, 2021
Careful Clean was great! They are super professional and do a great job cleaning the windows and screens. They were very respectful and also wore masks consistently. The arrived on time and worked quietly, efficiently, and quickly. One time when they were cleaning windows they gave me the bill which I accepted happily. The office then called and said the price should be less because they quoted me a lessor amount. Super honest.
Danielle A.
May 11, 2021
Quick response. The crew was very professional and thorough. They did a fantastic clean up after. Will be calling them again for any needed gutter care
Sue L.
Jan 02, 2021
We had several roofing companies that were unwilling to get on the roof due to the steepness or wanted to charge a lot of money to get a mechanical lift. They came out quickly and provide a quote quickly. They not only cleaned the skylights, but other upper windows, since the skylight didn't take as much time as they thought and they wanted to be fair about their fees.

This was way above and beyond what I've experienced with any vendor! They also did a great job cleaning and were very polite, neat, and professional! I highly recommend them and will definitely use them again in the future.
Amanda E.
Dec 02, 2020
Careful Clean is definitely NOT careful. We had them power wash our driveway and patio, and they completely destroyed our pavers. We now have lines (where they power washed) throughout our driveway and patio. I cannot recommend this business, and certainly will not be using them again.
Yang C.
Nov 27, 2020
They have been helping gutter cleaning for a few years and I now ask them to just come every year in the future since they have very reasonable price and good quality of work.
Paul W.
Nov 21, 2020
Every year we using Careful clean to clean our Morgan ln Community, there price reasonable, Nice people
Matthew M.
Nov 16, 2019
Great company. We hired them to re-stain our deck. Jermaine came to look at it and give us a quote, he was very professional. I emailed/texted the company a few questions and they always responded very quickly. The stain work looks good. We were concerned about some stain flakes that got on the wall below the deck, but when I contact the company, again they responded immediately, and came out and cleaned it up, and were friendly about it. Seems like the kind of service that not a lot of companies provide these days. We will definitely hire them again in a few years when the stain wears out and needs to be redone.
Chris S.
May 01, 2019
I was scammed by them - please, please be careful in dealing with them! I had used them in 2014 for window washing and gutter cleaning - admittedly they did a nice job then. They contacted me unsolicited in March 2019, saying they were in the neighborhood and could clean my gutters for the same price. When I confirmed the appointment, they tried to raise the price and not honor the earlier price.

I should have walked away then, but they then agreed to honor their earlier quote. On the day of service, they showed up late. They stated that they would start between 8-8:30am, but rather starting just before 9. Not a big deal in the grand scheme of things. After they completed the cleaning they provided a written invoice for the quoted amount, which I paid in full by check right there.

I should have checked their work more closely before paying, as they left a complete mess around the perimeter of the house. I thought about calling to complain but decided to just let it slide. A few days later I started receiving calls and emails from them demanding more money! My job was "more complicated" and they wanted to be paid more - twice as much more!

They made false accusations that they had requested more money at the time of invoice and that I was adamant in paying a lesser amount, but that was simply a lie. I paid exactly what they asked to be paid at the time of invoice, and also exactly what they quoted me. Be very careful and wary of this business!
Herman C.
Oct 13, 2018
This company is anything but careful. With several scratched walls, a bent screen, chipped interior paint, and lace curtains that were tied in a knot so their untrained workers could access the dining room windows. I reported it and their resolution was to only replace the screen. Since then I have found 2 other damaged screens and others with spider webs still on them but will have nothing to do with this company ever again. I have no idea how they can be rated 4.5 stars without some Yelp review manipulation. Beware!
Laurie H.
Aug 16, 2018
Excellent Customer Service -- Trulee and Jermaine were friendly and professional; the crew arrived on time, did a good job with window and gutter cleaning, and communicated really well on text. On top of this, they helped me get some torn screens replaced through one of their vendors with minimal hassle to me, which I consider "above and beyond" level of service. Strongly recommended.
Judy Laub
May 26, 2018
They were thorough and quick. The Windows were perfectly clean and bright. I wondered what solution they used.
Jennifer K.
Sep 19, 2017
Overall the window cleaning and the gutter cleaning was good but it was just a lot of little things. - they had to call to reschedule me, not a big deal since I was flexible that week - whoever was the one who cleaned our gutters blew away one of the gutter covers into our neighbors yard, never mentioned to me, my neighbor had to come by and ask if the cover was ours and my husband had to go up to the roof to reinstall it. - it was just a little messy, didn't fully blow and pick up all the junk that flew off the roof during the gutter cleaning and left a wash bucket in my backyard which they came by a day later to get + one of the screens broke during the window cleaning, they nicely gave me a new one + quick estimate after I called - they used our house listing to get an idea of our house and sent the quote over email
Jean-Luc V.
Sep 09, 2017
We have been contracting Careful Clean for the past 3 years for window cleaning and deck pressure washing. Their service is top and reliable, the team meticulous and friendly. Real professionals Highly recommended
L. M.
May 31, 2017
Have used this company before and they did great work. However they have been late and they have made scheduling mistakes. Well I booked them to clean my windows yesterday several weeks ago. I even got a confirmation email Friday saying they would be here between 3 and 3:30 yesterday. My husband and I both came home early. Got everything moved so they could easily access all the windows.

By about 3:45-4 had not heard anything. We called the office and left a message. By 5pm still no answer at office and no call saying they would be here. About 6 pm I noticed a message on my phone. They had called about 5:30 to say they weren't coming. Wow. I called the office again to complain. No answer. Why didn't they call me earlier? Horrible customer service!

I ended up finding another company to come out later today. I wasn't going to even write this if the owner contacted me and apologized. Nada! No one has called me to say anything or explain what happened or to say they are sorry. Again, horrible customer service. Will never use them again!
Lisa K.
Aug 26, 2016
I got stood up by Jermaine yesterday. We had an 11:00 appointment and he never showed up. I called and left a message and he didn't call me back either. I'm so bummed because I was looking forward to finally having my windows cleaned.
Garrett S.
May 25, 2016
First, I must admit that I have not actually had anything cleaned by this company. That said, I was VERY impressed when I contacted them. Within a few seconds, they had determined that I was not in their service area and they wouldn't be provide service. Even AFTER that though, Trulee spent a few minutes of her time helping me out with general information on services and pricing.

She very easily could have brushed me off (since Careful Clean couldn't actually make any money helping me), but she didn't. And and she told me to expect, their prices weren't the lowest, but were definitely right in line with the rates that I eventually got from a couple more local firms. If their on-site service personnel are as great as their customer service personnel, I think their many five-star Yelp reviews are likely very well earned.
Apple P.
Oct 06, 2015
Communication is great. Cleaning was thorough. Expensive. I used their service for gutter cleaning in Nov 2013. Quoted $175 / hour for a crew of 3 with an estimate of 2 hours. When the crew was late a few minutes, they called and informed me. One person worked on the ground and two worked on the roof. One person on the roof was using a blower and another person was hosing down the gutters.

After some time, there was work only for one person on the roof and the other person on the roof wasn't doing anything. For example, one guy on the ground unscrewed the gutter downspout for thorough cleaning and one guy on the roof sprayed water into it with nothing for the other person to do. At $58 / hour / person, that's not cost effective.

I think a crew of 2 persons could have finished the work at lower cost. Total cost was $240; lower than the estimate over the phone. While calculating the time taken they rounded up to 1 1/2 hours ($262) when it was only about 1hr and 20mins ($233). Only a 10 minutes difference, but remember that it is $175 / hr. Why not round down or calculate the exact amount, using a calculator if necessary? I am now using Ace Raingutter, who does the cleaning for $175 total. Scheduling and communication is not as easy as with Careful Clean, but it works.
Ellen L.
Aug 07, 2015
In february 2015, the team from careful clean came to clean out our gutters, which were badly in need of clearing and cleaning since my husband and i had not had time to do this ourselves. they were fairly prompt, and very professional, and finished their work in a couple of hours. my husband and i really didn't have to do anything, but we observed from time to time since this was our first time having this type of service done to our home and we were curious as to what this entailed. the team was very thorough and from what we could see, our gutters were cleared of any and all debris. i would highly recommend this group as they did a great job!
Lauri H.
Mar 10, 2015
Quick, careful and clean. My windows look great, as do my screens. They sent a crew of four. They were quiet enough that I could continue working and taking business calls without disruption. The appointment office called prior to their arrival to give me their arrival time. Great communication. Friendly and accommodating. Will definitely use them again.
Randy F.
Jan 08, 2013
Was referred by another roofing company that said Careful Clean was their recommendation for gutter cleaning. With the recent rains and debris from years of leaves, etc., our gutters were in pour shape and had already overflowed in several areas. We desperately tried to find a quality gutter cleaner and the first one said it would be 3 weeks into January when we called during the holiday season. Carefulclean had the manpower and the personnel to staff our job much quicker and did an excellent job cleaning three downspouts and all the gutters. Highly recommended and I will use them in the future for our window/gutter cleaning jobs.