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East Bay Oriental Rug Cleaning is a family owned and operated full-service area rug care studio providing specialized cleaning and hand repair services for our customers since 1988. It's all we do. Whether your rugs are of heirloom quality or were purchased from a big box store, each area rug that comes through our doors receives individual attention. A best-method care approach is our focus, with customized dusting, cleaning, and restorative services designed around the specific needs of each rug.
Services
East Bay Oriental Rug Cleaning is a family owned and operated full-service area rug care studio providing specialized cleaning and hand repair services for our customers since 1988. We have dedicated ourselves to the cleaning, care, and repair of all kinds of rugs. Whether they are Oriental rugs, designer rugs, or rugs purchased in a retail store, we're here to help keep them looking like they did when you first brought them home. Our years of advanced training, state-of-the-art rug cleaning equipment, and passion for what we do sets us apart from other companies.
Because every area rug is unique, we take extra time to inspect each rug for spots, stains, pet accidents, wear-and-tear, colorfastness, and soil level in addition to notating your own concerns. If we spot anything that could become problematic during cleaning, we will bring it to your attention. Hands-on inspections are a key factor in building a clear, honest, comprehensive quote.
East Bay Oriental Rug Cleaning carries an eco-friendly line of rug padding made from recycled materials. It lasts longer than most rug pads, is washable, and the Carpet & Rug Institute has named it a Green Label product. See what everyone in the rug care industry is raving about! The choice is yours when it comes to fiber protection with two levels of preventative fiber care.
East Bay Oriental Rug Cleaning offers a full spectrum of hand repairs to keep your Oriental and contemporary area rugs looking their best, even when day-to-day living, pets, or random catastrophes occur. We're more than happy to provide a quote for repair services when necessary. Fringes lay flat on the floor, so just walking across them causes abrasion, breakage, and wear. Most often it's the vacuum that does the worst damage. It's important to keep those fringes intact before they unravel into the pattern of the rug.
Reviews (33)
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Pamela U.
Jun 19, 2022
They are very responsive, worked with my schedule and took excellent care of my heirloom Oriental rug. Service: Area rug cleaning
Sharon Combs
Jun 15, 2022
I've worked with East Bay All American for years! Besides cleaning the carpets in my homes, they also clean for my real estate clients. They do a great job! Services: Area rug cleaning, Pet stain & odor removal
Lisa Marie
Jun 11, 2022
Excellent service, quality work, great communication. I will always use East Bay for my Oriental rug cleaning! Service: Area rug cleaning
Lisa Sween
May 29, 2022
Fantastic service and fairly priced. Carpets returned vibrant and smelling fresh. Highly recommend. Services: Area rug cleaning, Pet stain & odor removal
Marlette
May 27, 2022
The entire experience was positive. From requesting a quote by text and receiving a prompt reply, to the friendliness and professionalism when Eric picked up the rug.to when we communicated about the delivery upon it's return.everything was smooth and easy. Getting the rug back in perfect beautiful condition was fabulous, it was like new after years of abuse. Highly recommend!
Minoo N.
May 16, 2022
They show up on schedule and complete my work on time but still my rugs are not looking clean. Also the contractor didn't clean my furniture properly. I have to find other companies to help me out!
Janet Place
Apr 19, 2022
Eric and his team did a wonderful job cleaning 2 of my Oriental rugs. They did an amazing job making the fringe look almost new again. I heartily recommend them. Service: Area rug cleaning
Loretta Mathieu
Apr 16, 2022
East Bay Oriental Rug cleaning has done an excellent job each time they have cleaned my oriental carpet. I highly recommend them. Service: General carpet cleaning
G. S.
Apr 16, 2022
I'm a big supporter of local businesses so I'm going to recommend this place. The owner was responsive, he picked up my rug here in Pittsburg and gave me a good price. Nice people, good work and fair price. Will use them again.
Raluca N.
Apr 14, 2022
They are the best! Very professional and friendly, they respond fast, pick up your rug and bring it back all clean. I am a return customer because my dog refuses to be trained and loves to go on my Oriental rugs when we don't look. They do a great job at cleaning and rescuing my rugs!
Scott C.
Mar 22, 2022
Eric and his guys are super reliable and did a great job of cleaning one of our favorite carpets. It has become infested with moths and he took it away and brought it back looking great. I I would totally recommend them!
Rich I.
Feb 03, 2022
I gave East Bay a very critical review previously because I felt they had damaged one of my rugs. The Team came back out the other day because of another problem and was able to help us out. They also explained the issues I previously experienced were more related to the quality of the rug, not their process. After some reflection, I think they are right. I will use them to clean the better-quality rugs in my home.
Judith M.
Jan 16, 2022
I recently had 4 Oriental rugs cleaned, and they really needed it! They had been in high-traffic areas, including the kitchen, and some of the dirt was embedded in the fibers. East Bay Oriental Rug Cleaning did a superb job! The rugs came back in beautiful condition -- totally clean, colors bright, fibers with the integrity they are supposed to have.

I was so very pleased (and relieved). My rugs were vegetable-dyed, made in Iran & Pakistan, and the designs are carefully woven into the rug. East Bay Oriental Rug Cleaning respected my rugs and cleaned them in the best possible way at a reasonable price. Highly recommended!
Sheri B.
Jan 01, 2022
Excellent company. Very responsive & professional & did a wonderful job cleaning our silk and Persian rugs several times. They were able to get out some stains from our sick puppy and they adhered to COVID protocols always wearing masks. We would definitely recommend them for your fine rugs & spot cleaning!
Berenice Ku
Dec 05, 2021
My 50 year old Oriental rug was badly stained when my dog started having accidents on it. Not only did East Bay Oriental Rug Cleaning get those bright yellow stains out, they even got out the black speckles from our childhood! Their customer service was outstanding, they were easy to get a hold of and took amazing care of my rug! Services: Area rug cleaning, Pet stain and odour removal
Jean Stanley
Nov 28, 2021
This is the second time I have used EB Oriental Rug Cleaning. They are very professional. Both times I have been very happy with the end result. The first time they repaired one end of the rug where the stitching had started to unravel as well as cleaned it. Each time after the rug is cleaned it looks great- the colors really stand out.
Sal R.
Nov 26, 2021
I took a couple rugs that are in our hallways to them to clean. Over the years of the rugs became miss shaped. Not only did they do an excellent job of cleaning them but they returned them to their original straight form. Very pleased with their service and we will be back.
Cheryl Nevares
Oct 15, 2021
Excellent service, once again. We trusted Eric and crew with our 3rd generation Persian carpet that badly needed cleaning, and we received fantastic results. Prompt, friendly, knowledgeable service and fair prices. Service: Area rug cleaning
Aminah F.
Aug 24, 2021
Heartbroken and beyond angry. They ruined a one of a kind extra large antique Persian Gabbeh rug worth thousands of dollars. Irreplaceable. Several large portions of the rug are hard and look and feels like what appears to be dried soap, loose threads damaged areas throughout, discoloration and about a dozen locations where uncolored white knots are visible (no such imperfections existed when I bought the rug 2 years ago).

Who knows if someone else who knows how to handle Persian Gabbehs properly will be able to fix the rug, I suspect not given how many types of damage were done to this rug, but I am certainly not giving this business a second chance with my antique Persian rugs. GO ELSEWHERE WITH YOUR PERSIAN RUGS.
Steve From California
Aug 06, 2021
Eric was very responsive over e-mail. He came to pick up our rug when scheduled and delivered to when promised. Our rug looked like new. Services: Area rug cleaning, Pet stain and odour removal
Hampton H.
Jul 30, 2021
Eric cares deeply about the service he provides. My rugs are important to me. They could be easily ruined if not handle properly. I have used Eric for many years and continue to be very pleased with his dedication to his work.
Pamela Hester
Jul 23, 2021
This is the only company in the entire Bay Area that I will trust with my fine Persian, Belgian or Indian Wool Carpets. Services: Area rug cleaning, Pet stain and odour removal
Kate W.
Jun 19, 2021
They worked quickly to meet a deadline I had for my move. The equipment they use is impressive and I feel better knowing that my rug has been sanitized after many dog accidents. Love that they even delivered it to my house!
Aniah L.
Jun 08, 2021
The East Bay Oriental Rug Co is excellent. I brought my rug in to be cleaned and have the fringe and one corner repaired. Let me say I have *never* had my rug cleaned so well. When Eric and I laid the rug out, it was an "oh wow" moment seeing the colors come alive again after a couple of years of heavy use. Hossain did a remarkable job of repairing the corner of the rug and the new fringe is beautiful. Eric provided excellent service.

He explained what was possible regarding the repairs. He advised me what to have done and what to do at a later date or not all. He's an honest person who knows the value of happy clients and obviously gets a lot of repeat business.
Linda R.
May 26, 2021
I had requested bids from a few rug cleaners here on Yelp. I specifically indicated that we wanted a service to pick up, clean and return our area rug. Most bids indicated they would clean in our home, which is not what we wanted. East Bay Oriental Rug Cleaners was exactly what we wanted. Their price quote was based on the sq ft of the rug. They arrived for pick up and return on time, and were very friendly and professional. Our rug came out beautifully. We are very pleased with their service and recommend them.
R. H.
May 11, 2021
100% this should be your "go to" for rug cleaning.your rug will look like the day you bought it or even better. I have given this company more than 5 oriental rugs on separate occasions and am so pleased with their work. Yesterday I picked up some small rugs and was blown away at how new they looked. They even got the fringe white again which I thought was impossible.thank you!
GenuWine H.
Apr 07, 2021
Hats off to the people in the world who care about the service they provide. Eric is a hands-on owner who is passionate about his company's reputation. I have had Eric clean my valuable carpets on three occasions. You will find him to be very responsive and dependable. Thank you, Eric.
Nancy L.
Mar 22, 2021
The service was spectacular. Prompt, punctual and professional! Eric was amazing and the carpets look and smell fresh and vibrant. I can't recommend them highly enough. 10 stars if I could!
Donna Gebers
Mar 20, 2021
Eric and Juan were absolutely fantastic! This was the best area rug cleaning experience we have ever had (we have tried all the large companies) They knew everything about the rug types that we had and they literally came back looking brand new. I would highly recommend this company. WONDERFUL JOB. Thank you so much
Mary M.
Oct 24, 2020
I engaged East Bay Oriental Rug Cleaning based on the reviews- and they absolutely lived up to them! I had 5 vintage rugs to be cleaned- and 3 of them needed repair. They all came out beautifully and Eric was great with communication and shared so much information about my rugs. Would absolutely recommend and use them again!
Jen D.
Oct 07, 2020
This is an excellent company and their work is superb. They washed, repaired and restored two of our oriental rugs and cut us two new carpet pads. One carpet is a room-sized, quite large, modern Turkish carpet which had pet stains. It now looks like new, thick and soft, with no trace of dog misbehavior. The other is a small prayer rug which was raveling away at one end.

They replaced the stitching at both ends and washed the rug. It has never looked so beautiful. We are very pleased with the impeccable service. They were punctual, gave a reasonable estimate, and did the work to perfection. They came into our home wearing masks, removed their shoes at the door, and handled the rugs with care and speed. Having this work done not only preserved valuable rugs but gave our home a real lift. Totally worth the cost. Very grateful!
Lorraine P.
Sep 20, 2020
Great service. Pickup and dropoff available. Cleaned a 20 year old wool carpet of wear and pet stains. Also made a great repair - replacing missing fibers with custom dyed fibers. Highly recommend.
David W.
Feb 21, 2020
I'm so glad to have this business in my town. My wife and I have several oriental rugs which we have taken here to be cleaned. Eric and his staff do a beautiful job. Our carpets are now fresh and clean! Eric is a pleasure to do business with. They do pick up and delivery. One is also able to drop off the rugs. This is a small business well worth supporting. Highly recommended.